One structured process runs underneath every service. You always know what stage you are in, what happens next and what it costs. Nothing moves forward without your sign-off, so you stay in control from the first call through to handover.
Our process is designed to give you complete clarity from start to finish. We break the project down into manageable phases, and we never move forward without your full approval. This ensures you stay in control of the design, the timeline and the overall direction at all times.
Below is a breakdown of what to expect in each phase alongside our standard timelines.
A free 30-minute call to talk through your project and see if we are the right fit. No obligation, no sales pitch.
We handle the paperwork and gather the essential details to begin. This phase covers signing the design agreement, completing the client questionnaire and taking space measurements.
We align on project goals, preferences and visual direction. This includes inspirations, colour palette and material board. We also provide options of optimal space layout.
We turn the approved direction into a complete, build-ready design and full specification, including 3D renderings, full shopping list and technical documentation.
We order, deliver and install everything, then hand over a finished space. This is often paired with the Move-in Ready Add-on.
We coordinate the renovation, with a team we manage or your own contractors. The full breakdown sits on the pricing page.
The hardest part of any project is starting. We have made that part easy: fill in a 2-minute form and we will schedule a free 30-minute call. No obligation, no decision on the spot. Just an honest conversation about your project.